Kudigrain
Help & support

Answers to common questions

Can't find what you're looking for? Contact our support team and we'll help directly.

Getting started

Kudigrain is a digital marketplace connecting farmers, cooperatives, warehouses, and buyers to trade agricultural commodities — with verified listings, escrow-backed orders, and published price indexes, instead of anonymous postings and offline deals.

Buying & orders

Open any listing and click "Place an Order." You'll specify quantity, and — if the seller allows negotiation — your offered price, plus delivery details and payment method. The seller can accept, reject, or let it expire; accepting creates a firm order.

Selling & listings

From your dashboard, choose "Post a Listing," select the commodity and grade, set your quantity and price, and add your payment/delivery terms. Your listing goes live once submitted — no approval queue for a straightforward listing.

Wallet & payments

Go to Wallet → Fund wallet and enter an amount. Funding is processed through Kudigrain's settlement bank partner — Kudigrain never holds your money outside of that regulated arrangement.

Disputes

On the order page, during the inspection window, click "Report a problem" and describe the issue. You can no longer do this once the window has lapsed or you've already confirmed receipt.